Member Guidance

If you’re a new or renewing Humana plan member, your employer may have asked Humana to mail you a member guide. The kit includes a “Getting Started Guide” and other items specific to your plan.

Please note: Due to plan differences, your employer must have 100+ employees to receive this kit. Another version of the member guide is sent to small business employees. Check back soon for the small business version to be available for reference.

Get Started on the Right Foot

The member guide shows how easy it is to manage your health benefits and expenses – and get more from your Humana plan.

Kit Contents

The member guide kit includes the “Getting Started Guide” and the following items:

Personalized folder for storing your guide, plan documents, financial records, and medical information
How-to’s of registering for MyHumana – and what’s in it for you
Guidance on using your plan and any spending accounts you may have chosen
Tips on managing your medications, monitoring your healthcare costs, and getting the most from your plan
Highlights of online tools for tracking and managing health expenses

These programs and tools are not insurance products and are not guaranteed under any contract. Humana is not required to provide these services, but makes them available to eligible members at no additional cost.

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