Common State Continuation Questions
Where does the employee submit the State Continuation application?
The employee will submit the State Continuation application to the employer. This notifies the employer that the employee elected State Continuation, enables the group to review eligibility, and allows for premium arrangements if required by the state.
How does the employee and employer know if they qualify for State Continuation?
After Humana processes the State Continuation application, we’ll send a confirmation letter to the employee and employer—or let them know that the employee does not meet state eligibility guidelines.
Where should the employer send the employee State Continuation application?
The employer can send the application to Humana by fax to 502-508-9978, by e-mail to
Continuation@humana.com (please note this is an unsecured e-mail address), or by mail to:
Humana
101 East Main St.
Louisville, KY 40202
Attention: State Continuation Department, 6th Floor.
Whom do I contact with questions?
Contact Humana Customer Care at 800-558-4444 or
Continuation@humana.com (please note this is an unsecured e-mail address).
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